340 | Trust Is Built in Systems of Repair with Dr. Rob McKenna

Trust is the thing every leader depends on and almost no one builds on purpose. In this conversation, Jenni sits down with Dr. Rob McKenna, founder of WiLD Leaders and author of Whole Leaders, Wild Trust, to talk about why trust is a byproduct of leader development, not a topic you can lecture your way into.

Dr. Rob has spent decades running longitudinal leadership studies, including a six-and-a-half-year study following 120 leaders in aerospace, plus research with several thousand engineers moving into leadership roles and a multi-year study of leaders in large church organizations. What emerged surprised him: as teams did the work of understanding their own competence, motivation, and purpose together, they started trusting each other — without anyone naming trust as the goal.

Jenni and Dr. Rob dig into why trust feels like air (essential, invisible, impossible to grab), what happens when a CEO's read on their culture is rosier than their employees', and the single question a leader can bring to their team on Monday morning that opens the door to real candor.

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